Getting Started
Create Your Account
Sign up with your email and verify your account to get started with TechieNova.
Choose Your Role
Decide if you want to post projects (client), offer services (freelancer), or both.
Verify Identity
Complete email verification and optional phone verification for enhanced security.
You need a valid email address, a secure password, and basic profile information including your name and a profile photo. Freelancers should add a headline describing their expertise and services.
Yes, you must be at least 18 years old to use TechieNova. If you're under 18, you'll need parental or guardian consent and assistance.
Email verification is required. Phone verification is optional but highly recommended as it increases trust and improves visibility in search results.
Posting Projects
Click "Post a Project" from your dashboard. Fill in the project title, description, category, budget, deadline, and any specific requirements. You can attach files or provide reference links. Review all details and publish your project.
Include:
- ✓ Project objectives and goals
- ✓ Specific deliverables expected
- ✓ Technical requirements or preferences
- ✓ Timeline and deadline
- ✓ Budget range
- ✓ Communication preferences
Available categories include: Web Development, Mobile Apps, Design, Writing, AI/ML, Data Science, Marketing, Video Production, Music, and more. Select the category that best matches your project type.
Yes! You can set a fixed budget or a budget range. Be realistic with your budget to attract qualified freelancers. Remember to include TechieNova platform fees in your budget calculation.
We recommend keeping projects open for at least 5-7 days to receive multiple qualified proposals. You can extend the deadline or close it early if you find the perfect freelancer.
Finding & Hiring Freelancers
- ✓ Relevant portfolio and work samples
- ✓ Positive reviews and high ratings
- ✓ Relevant skills and experience
- ✓ Clear communication in messages
- ✓ Realistic timeline and pricing
- ✓ High response and completion rates
Use the built-in messaging system to communicate directly with freelancers. Discuss project details, ask questions, and clarify requirements before hiring. All communication is tracked for reference and dispute resolution.
Review all proposals carefully, then click "Accept" on your preferred proposal. You'll choose between Direct Payment or Escrow Protection. The freelancer is then notified and work begins.
Payments & Fees
We accept credit cards, debit cards, bank transfers, and digital wallets. Choose your preferred method during checkout. All payments are processed securely through our trusted payment partners.
- 1. Client deposits - Project amount is held securely
- 2. Work begins - Freelancer is notified
- 3. Review - Client reviews deliverables
- 4. Release - Funds released upon approval
- 5. Dispute - Admin mediates if needed
Cost: Escrow admins charge 5-10% of project amount
TechieNova charges a platform fee on all transactions. The exact percentage depends on your account tier and project category. You'll see the exact fee breakdown before finalizing payment.
Dispute Resolution
Go to your project and click "Report Issue". Describe the problem with supporting evidence including screenshots, messages, and documentation. Submit within 14 days of project completion.
- Day 0: You submit dispute with evidence
- Days 3-5: Other party submits response
- Days 5-7: Admin reviews both sides
- Day 7+: Final decision is made
- Day 10: Funds distributed per decision
Tip: Keep all communication in the platform chat for dispute reference!
- ✓ Screenshots of chat conversations
- ✓ Work deliverables (files, code, designs)
- ✓ Project specifications and requirements
- ✓ Timeline evidence (dates, deadlines)
- ✓ Professional expert opinions
- ✓ Comparison to similar work standards
Account & Profile
Go to Settings → Profile. You can edit your name, headline, bio, portfolio, skills, and profile picture. Changes take effect immediately across the platform.
- ✓ Upload 3-5 of your best work samples
- ✓ Include diverse project types if applicable
- ✓ Add descriptions of your role and results
- ✓ Update regularly with recent projects
- ✓ Include links to external portfolios
- ✓ Request client testimonials and reviews
After project completion, both clients and freelancers can leave ratings (1-5 stars) and written reviews. Ratings are anonymous unless you choose to identify yourself. High ratings significantly impact your profile visibility and opportunities.
Go to Settings → Security → Change Password. Enter your current password and create a new secure password with at least 8 characters including numbers and symbols.
Go to Settings → Account → Delete Account. All data will be permanently removed after 90 days. This action cannot be undone.
Still Need Help?
Can't find the answer you're looking for? Reach out to our support team and we'll help you as quickly as possible.
Email Support
support@techienova.com
Response: 24-48 hours